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The business and business

Office without a place

The word-combination "mobile office" became recently very habitual and has acquired such quantity of trees, that behind them it not became visible woods. And what for, actually, this mobile office is necessary? For what the office in general is necessary? The office is, first of all, the place where dialogue of employees with each other, and also with customers, suppliers and partners, clothes in the documentary form (tickets of Bank of Russia and green papers of a federal reserve of the USA - too documents). Documents, naturally, can be and not paper, and to have the electronic form. What is necessary that the office became mobile? Very simply - to cut off it from everything, that connects with a concrete place. But here to make it in practice as shows experience, not so it is easy.

The most important thing at any office is, of course, people. They - its most mobile component, and a problem part of "mobile office" consists just in that the other technics could keep up with their mobility. The second part of a problem - in that, physically being out of walls of native office, the person continued to feel involved in working process. And here that is interesting: on the one hand, the decisions, allowing to organise work of employees in a separation from a parent nest it is not less effective, than in him, are already realised - we write about them in this review. With another - the hardware and ideology of mobile office develop so quickly, that many simply do not suspect about available possibilities. And if these possibilities are spread "from above", proceed from company management, they can not meet understanding of employees. It, instead of the technics, is, perhaps, biggest pothole on a way of mobile office. But in the beginning all the same about the technician.

What drives employees from office? The reasons can be the most different: it and necessity to stay near to manufacture, moving both on it, and together with it, sales or negotiations about sales or, on the contrary, purchases. And, of course, house work - though is a separate big theme, to mobile office it has the most direct relation. In all cases happens important not to drop out of office life: to create, send and receive documents, and also to communicate with colleagues, to be well informed about their plans and in conformity to change the. For simplification of these problems the various technics serves in usual office not so: phone, a fax machine, the printer and, of course, the personal computer. All these devices are adhered to the place by dependence on wires - electric, telephone and a computer network. And definitively force of terrestrial gravitation presses down: technics not the small. Mobile devices, that it is possible to carry with itself and to work on them everywhere, should overcome all these restrictions, that is have small weight and dimensions and to keep communication possibility always and everywhere. And it is extremely desirable, that this communication was safe for confidentiality of transferred data. And to use all it it was convenient - in a hotel room, on a back seat of the car or in a plane armchair.

About the technician of mobile office we already wrote, time and again - and about criteria of a choice of the mobile and pocket computer. We will note here only one interesting moment: possession cost the mobile computer already ненамного differs from the price of the desktop personal computer. "Today for большей parts of buyers, those who does not work with great volumes of the graphic information, from the consumer point of view acquisition of the laptop is more favourable, than the personal computer. And financial expenses, for the present moment, are practically identical", - Julia Vorobeva, the head of department of marketing of the company "Klondike Компьютерс" speaks.

It is not enough one computer. The software without which the computer all the same, that the car without the gasoline filled in in a tank - to go by it Is necessary it is impossible. But also it it is not enough - efficiently to use car, it is necessary to be able to go by it, the same and with the technics applied at mobile office. It is logical to assume, that the companies which are engaged in working out of decisions for mobile office and their introduction at the customer, at themselves for a long time already all have adjusted. Indeed. Here, for example, Microsoft. In Russia at it 14 offices which work is closely co-ordinated. Plus - their employees who go in business trips on cities and весям. Work of all office is co-ordinated by means of software Exchange Server from the server party and Outlook - with client. Until recently, to be exact - there was no yet a version with number 2003, with servers Exchange it was possible to work comfortably only in a local network and the matter is that there was a report on which Outlook communicated with a server. However in Exchange Server 2003 and Outlook 2003 company Microsoft, at last, has made so, that the client and a server can communicate and through the Internet, even on not so good channels. That is the employee can come to any cafe with wireless access, open there the laptop, join through VPN (Virtual Private Network, the protected report of connection through the Internet) to a corporate network and easy to work. Moreover, the personal computer is already unessential. To work with mail and the schedule it is possible and through an Internet browser (only Microsoft Internet Explorer) - is called Outlook Web Access. " These are those functions which I very long waited, and it is rather convenient ", - Alexander Tolmach, the head of group of information technologies of representation Microsoft to Russia and the CIS speaks. Except everything, in structure Exchange Server 2003 enters Outlook Mobile Access, delivering mail and schedules in that kind in which smart phones and pocket computers can apprehend them." Our employees actively use smart phones and Pocket PC. Even if I, for example, sit at cinema or have got stuck in a stopper, I always have an access to the information ", - Alexander Tolmach marks.

There can be an impression, that other decisions for mobile access, except as from Microsoft, in the market are not present. On Russian, alas, it so. Alternative decisions (on the basis of Novell Groupwise, Lotus Notes etc.) at a segment of averages and small enterprises are present in следовых quantities. The reason for that is also the considerable price client ON in alternative decisions, and localisation lacks, and, certainly, actual monopoly Microsoft in the market office ON and an aggressive policy in area ON for pocket computers. We will hope, that this situation will change towards expansion of the choice which is available for the customer.

All possibilities of mobile access about which it was spoken above, workers Data Fort, company IBS project actively use. "When the employee wishes to esteem mail or to check up the calendar, it is connected to Exchange and receives the same, that has at office. We apply also technology mail push - the notice on the new letter or schedule change, it comes in the form of SMS on a mobile phone, and from it at once it is possible to read the letter", - Igor Vinokurov, the director for new products IBS speaks. It is interesting, that distribution of these technologies to the companies occurred not "from above", in the form of an order, and "from below". Igor Vinokurov: "Before all it people who are close to technologies have started to use and wished to raise the efficiency. Then they have provided mobile access for a management. Well, and then itself began to disperse on the company …"

Probably, such model of input of new technologies - in the beginning "early adherents" under the initiative, then other employees and, at last, general use - is optimum. However introduction can appear not so simple. In the case described above it is necessary, that not only Exchange Server and Outlook there were versions 2003, it is required still that also the domain controller in network Windows worked on Windows Server 2003. And any system administrator today will dare at it not. Can meet and other reefs on a way of realisation of the mobile office, depending on the external reasons, for example, from communication statements. According to service of technical support of employees in one of the large chemical companies, the majority of references on a theme of "mobile office" is connected with it. For example, data transmission through a cellular telephone even if the operator of a mobile communication declares such service, and not somewhere in far region, and in the Moscow does not work.

And about one important component of functioning of mobile office - taking with itself the laptop, a handheld computer, a cellular telephone and other necessary equipment, - do not forget to charge accumulators.

Michael Popov