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The business and business
Stimulation of work of the personnel (material and administrative)
For any company it is very important to work not only with clients, but also with own personnel, after all success of performance of tasks in view directly depends on it. Competently built system of motivation allows to raise level of loyalty and motivation of the personnel, so, and efficiency of its activity. As practice shows, it is not enough to put specific targets before subordinates and under the strict control to achieve their execution. It is important to light employees, to inspire their new idea and to unite. At the same time, that programs on motivation of the personnel worked with the greatest efficiency, it is necessary to consider specific features of each employee, its wish and aspiration.
Now there is a set of methods of motivation of the personnel which carry both material, and non-material character. And only the total result will depend on correct use of combinations of these elements. We will consider most known of them.
Material stimulus
* The organisation of free dinners in the company
* The organisation of trainings and seminars for improvement of professional skill of employees
* Subscriptions in the fitness centres, bowling clubs, other places which the concrete employee likes to visit. Here the individual approach is very important. For example, if your worker loves football visiting of a concert philharmonic society hardly becomes for it the same good stimulus as, for example, the ticket for the European championship on football.
* The organisation of health services (insurance). The worker should know, that you will not throw it and will take care of it a difficult minute
* Improvement of working conditions (the modern computers, the convenient armchairs, the new printer)
* Payment of tourist permits to workers and members of their families. Only it is not necessary to choose the cheapest hotel or to try to save somehow to the detriment of comfort. In this case the employee hardly will apprehend it as serious stimulus and will go to have a rest in other place for the money.
* Granting of the interest-free loan for purchase of apartment or the expensive goods. The worker will estimate that fact, that the company gives it means on credit on conditions favourable to it, not trying to make profit of it, namely showing care.
* Gratuitous material aid in case of wedding or a birth of the child
* Granting of office transport or the ticket, mobile phone payment
* Gifts on birthday and large holidays (on February, 23rd or on March, 8th, New year) It will be healthy, if the birthday man from a face of the company will be congratulated by one of top-managers.
Directly monetary payments dated for this or that occasion are not less important also. For example, bonuses for an overfulfillment of the plan or percent from sales. To some extent, last measure even is more effective, after all here to the employee the limit in its earnings is not put, and the sum received as a result depends only on its abilities and talent. Some companies pay awards for "length of service", encouraging the skilled workers, and also the award for new ideas (for example, to bookkeepers for legal schemes of reduction of tax gathering, to editors or journalists – for idea of creation of a new heading and so on). There will be no superfluous a rewarding of the best workers on the termination of the accounting period, for example, quarter. The competitive aspect - very quite good stimulus for the arrogant people, wishing to be the first and in something to surpass the others.
Non-material stimulus
* First of all, it is elementary compliments to employees for their work. Usual words like "thanks" or «you excellent have coped with this problem» are capable to inspire any worker. It is not necessary to avoid and public encouragements. So, for example, in Disney's company Uolta in the central street of park the Disneyland of a window of cafe devote to the most valuable workers.
* Working out and introduction of corporate rules of the company (mission, philosophy, corporate culture). Many employees frequently are ignorant, concerning that, than the next department is engaged, are insufficiently well familiar with company production. In particular it concerns the big corporations. To correct a situation, it is necessary to distribute all original instructions about production – its mission, the basic segments of a commodity market. There it is necessary to include the information on company mission, its pluses, prospects, data on various departments, their purposes and problems.
* Regular informing on achievements of the company and data on employees by means of the corporate newspaper. Headings of the corporate newspaper can be the most different: «the Column of the general director», «Our news», «Our new products», «Our new employees», «Our congratulations», «Star clients». It is possible to make a heading “One day of a life” in which employees of different departments describe, literally on minutes as there passes their working day, they face what situations, what questions solve. The similar newspaper will help to transform collective into the big family and will promote collective association.
* Formation of feeling of participation of employees to a common cause. Each employee should feel itself important and a company integral part in this connection it is necessary to involve all employees in the decision of the general problems, after all at any person the interesting idea, capable to bring success can absolutely be born. Every month it is possible to take out questions of the general character for discussions. For example, how to increase client base of the company, to improve its work and productivity? The best ideas are worthy a special prize and a mention in the corporate edition. By the way, in the majority of the western companies on walls posters with outstanding employees of the company and their statements hang. It very much lifts corporate spirit.
* The privileges connected with the schedule of work. First of all is a payment of a time off of the employee (holidays and holiday, lunch breaks). Some companies give privileges to separate categories of the workers - to students, pensioners, young mothers who work incomplete working week, or on flexible hours.
* Corporate holidays (day of the company, joint celebrating of New year, the important events in a company life). Similar actions charge all employees energy, help to overcome недопонимание between them and to forget about problems. It will be very quite good to arrange holidays, on which employees can come with the families. It is important to issue similar action by appropriate amount that it was clear is a holiday of the given company, instead of any another.
* The prompt adaptation of new employees (a management for the beginner). It is desirable, that with arrival of its new employee at once have acquainted with corporate rules, history and company achievements, its purposes and problems, and also possibilities and prospects of the new employee in the given company.
* Small souvenirs with a company logo – handles, брелки, daily logs и.т.п will have by the way. Firm clothes, every possible caps and caps can serve the Same purposes.
* Struggle against negative hearings and conjectures which appear sooner or later in collective. For example, with hearings that this month there will be a delay of the salary or, that the new chief of department will dismiss all old workers and will type the new. With it it is necessary to struggle - we will tell, to interview the new chief of department, and to place it on pages of the corporate edition.
Instead of the conclusion
As we see, material and non-material means to stimulation of the personnel great variety. The main thing to observe at their use some rules. It is important, that they leant against the purposes of the company and its strategy, were clear and objective, would be achievable and reflected real requirements of each employee. It is impossible, that these blessings were presented to employees as a tip, equally, as well as it is impossible to build the motivation on a deceit, to convince workers of correctness of those ideas which you do not divide itself. Competently constructed motivational system is capable to bear real fruits and if you still doubt its need, think of that finally your employees have direct contact to the consumer. So, from their mood, behaviour and desire to help the company to become successful depends, there is a potential client to yours or will prefer to leave to competitors. Hearings about that this month there will be a delay of the salary or, that the new chief of department will dismiss all old workers and will type the new. With it it is necessary to struggle - we will tell, to interview the new chief of department, and to place it on pages of the corporate edition.
Material stimulus
* The organisation of free dinners in the company
* The organisation of trainings and seminars for improvement of professional skill of employees
* Subscriptions in the fitness centres, bowling clubs, other places which the concrete employee likes to visit. Here the individual approach is very important. For example, if your worker loves football visiting of a concert philharmonic society hardly becomes for it the same good stimulus as, for example, the ticket for the European championship on football.
* The organisation of health services (insurance). The worker should know, that you will not throw it and will take care of it a difficult minute
* Improvement of working conditions (the modern computers, the convenient armchairs, the new printer)
* Payment of tourist permits to workers and members of their families. Only it is not necessary to choose the cheapest hotel or to try to save somehow to the detriment of comfort. In this case the employee hardly will apprehend it as serious stimulus and will go to have a rest in other place for the money.
* Granting of the interest-free loan for purchase of apartment or the expensive goods. The worker will estimate that fact, that the company gives it means on credit on conditions favourable to it, not trying to make profit of it, namely showing care.
* Gratuitous material aid in case of wedding or a birth of the child
* Granting of office transport or the ticket, mobile phone payment
* Gifts on birthday and large holidays (on February, 23rd or on March, 8th, New year) It will be healthy, if the birthday man from a face of the company will be congratulated by one of top-managers.
Directly monetary payments dated for this or that occasion are not less important also. For example, bonuses for an overfulfillment of the plan or percent from sales. To some extent, last measure even is more effective, after all here to the employee the limit in its earnings is not put, and the sum received as a result depends only on its abilities and talent. Some companies pay awards for "length of service", encouraging the skilled workers, and also the award for new ideas (for example, to bookkeepers for legal schemes of reduction of tax gathering, to editors or journalists – for idea of creation of a new heading and so on). There will be no superfluous a rewarding of the best workers on the termination of the accounting period, for example, quarter. The competitive aspect - very quite good stimulus for the arrogant people, wishing to be the first and in something to surpass the others.
Non-material stimulus
* First of all, it is elementary compliments to employees for their work. Usual words like "thanks" or «you excellent have coped with this problem» are capable to inspire any worker. It is not necessary to avoid and public encouragements. So, for example, in Disney's company Uolta in the central street of park the Disneyland of a window of cafe devote to the most valuable workers.
* Working out and introduction of corporate rules of the company (mission, philosophy, corporate culture). Many employees frequently are ignorant, concerning that, than the next department is engaged, are insufficiently well familiar with company production. In particular it concerns the big corporations. To correct a situation, it is necessary to distribute all original instructions about production – its mission, the basic segments of a commodity market. There it is necessary to include the information on company mission, its pluses, prospects, data on various departments, their purposes and problems.
* Regular informing on achievements of the company and data on employees by means of the corporate newspaper. Headings of the corporate newspaper can be the most different: «the Column of the general director», «Our news», «Our new products», «Our new employees», «Our congratulations», «Star clients». It is possible to make a heading “One day of a life” in which employees of different departments describe, literally on minutes as there passes their working day, they face what situations, what questions solve. The similar newspaper will help to transform collective into the big family and will promote collective association.
* Formation of feeling of participation of employees to a common cause. Each employee should feel itself important and a company integral part in this connection it is necessary to involve all employees in the decision of the general problems, after all at any person the interesting idea, capable to bring success can absolutely be born. Every month it is possible to take out questions of the general character for discussions. For example, how to increase client base of the company, to improve its work and productivity? The best ideas are worthy a special prize and a mention in the corporate edition. By the way, in the majority of the western companies on walls posters with outstanding employees of the company and their statements hang. It very much lifts corporate spirit.
* The privileges connected with the schedule of work. First of all is a payment of a time off of the employee (holidays and holiday, lunch breaks). Some companies give privileges to separate categories of the workers - to students, pensioners, young mothers who work incomplete working week, or on flexible hours.
* Corporate holidays (day of the company, joint celebrating of New year, the important events in a company life). Similar actions charge all employees energy, help to overcome недопонимание between them and to forget about problems. It will be very quite good to arrange holidays, on which employees can come with the families. It is important to issue similar action by appropriate amount that it was clear is a holiday of the given company, instead of any another.
* The prompt adaptation of new employees (a management for the beginner). It is desirable, that with arrival of its new employee at once have acquainted with corporate rules, history and company achievements, its purposes and problems, and also possibilities and prospects of the new employee in the given company.
* Small souvenirs with a company logo – handles, брелки, daily logs и.т.п will have by the way. Firm clothes, every possible caps and caps can serve the Same purposes.
* Struggle against negative hearings and conjectures which appear sooner or later in collective. For example, with hearings that this month there will be a delay of the salary or, that the new chief of department will dismiss all old workers and will type the new. With it it is necessary to struggle - we will tell, to interview the new chief of department, and to place it on pages of the corporate edition.
Instead of the conclusion
As we see, material and non-material means to stimulation of the personnel great variety. The main thing to observe at their use some rules. It is important, that they leant against the purposes of the company and its strategy, were clear and objective, would be achievable and reflected real requirements of each employee. It is impossible, that these blessings were presented to employees as a tip, equally, as well as it is impossible to build the motivation on a deceit, to convince workers of correctness of those ideas which you do not divide itself. Competently constructed motivational system is capable to bear real fruits and if you still doubt its need, think of that finally your employees have direct contact to the consumer. So, from their mood, behaviour and desire to help the company to become successful depends, there is a potential client to yours or will prefer to leave to competitors. Hearings about that this month there will be a delay of the salary or, that the new chief of department will dismiss all old workers and will type the new. With it it is necessary to struggle - we will tell, to interview the new chief of department, and to place it on pages of the corporate edition.